Industries · Auto Repair
Fewer approvals waiting. More cars moving.
Appointments, estimates, approvals, parts and customer return — the coordination that decides how many vehicles a bay can actually turn.
The auto repair workflow
- Appointment→
- Vehicle in→
- Inspection→
- Estimate→
- Approval→
- Repair→
- Payment→
- Return→
We map your version of this, then find where it stalls.
Common challenges
- Estimates wait on a customer who never got a clear message
- Parts availability is discovered after the car is apart
- A vehicle sits because nobody chased the approval
- The customer calls for status and the advisor has to go find out
- Declined work is never followed up
- Service intervals pass with no contact
What we typically build first
Approval chasing
Estimates reach the customer clearly and get followed up until answered.
Parts coordination
Availability checked and ordered against the schedule, not against hope.
Customer status
Updates go out without the advisor stopping work to send them.
Declined work and recalls
Declined items and service intervals come back as real opportunities.
A shop where the constraint is bay hours, not coordination.
Start with an Operating Audit: two to three weeks, a written map of the business, and the bottlenecks ranked by what they cost you.